Cancellation Policy & Cancellation Form
Consumers have a right of withdrawal under the following terms, whereby a consumer is any natural person who concludes a legal transaction for purposes that cannot be predominantly attributed to their commercial or independent professional activity:
A. Cancellation Policy
Right of Withdrawal
You have the right to revoke this contract within fourteen days without giving reasons.
The withdrawal period is fourteen days from the day on which you or a third party named by you, who is not the carrier, have taken possession of the last goods.
To exercise your right of withdrawal, you must notify us (DEGOS Dental GmbH, Bayernstr. 10a, 93128 Regenstauf, Germany, Tel.: 094027884843, E-Mail:
(info@degos-dental.de) by means of a clear statement (e.g., a letter sent by post or an email) inform us of your decision to revoke this contract. You can use the attached sample revocation form for this purpose, but it is not mandatory.
To comply with the withdrawal period, it is sufficient to send the notification of exercising the right of withdrawal before the withdrawal period expires.
Consequences of withdrawal
If you revoke this contract, we shall reimburse you all payments we have received from you, including the cost of delivery (with the exception of the additional costs resulting from your choice of a type of delivery other than the cheapest standard delivery offered by us), without delay and no later than fourteen days from the day on which we received notice of your revocation of this contract. We shall use the same means of payment for this reimbursement that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged fees for this reimbursement. We may refuse reimbursement until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier date.
You shall return or hand over the goods to us without delay and in any event no later than fourteen days from the date on which you inform us of your withdrawal from this contract. The deadline is met if you send the goods before the expiry of the fourteen-day period.
You bear the direct costs of returning the goods.
You shall only be liable for any diminished value of the goods if this diminished value is due to handling of the goods that was not necessary for examining their condition, properties, and functionality.
General Information
1) Please avoid damaging or soiling the goods. Please return the goods to us in their original packaging with all accessories and packaging components. If necessary, use a protective outer packaging. If you no longer have the original packaging, please ensure adequate protection against transport damage with suitable packaging. 2) Please do not send the goods back to us freight collect.
3) Please note that the aforementioned points 1-2 are not a prerequisite for the effective exercise of the right of withdrawal.
B. Withdrawal Form
If you wish to revoke the contract, please fill out this form and return it.
A
DEGOS Dental GmbH
Bayern St 10a
93128 Regenstauf
Germany
E-Mail: info@degos-dental.de
Hereby, I/we (*) revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*).
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Ordered on (*) ____________ / Received on (*) __________________
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Consumer's name
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Consumer's Address
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Consumer's signature (only for paper submission)
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Date
(*) Strike through irrelevant items